Poštovani potrošači,
Molimo vas da pažljivo pročitate naše uslove poslovanja pre nego što pristupite poručivanju naših proizvoda putem sajta. Poručivanjem proizvoda preko naše veb stranice potvrđujete da ste saglasni sa svim što je navedeno u ovim uslovima kao opštim uslovima poslovanja privrednog subjekta NINA STOJKANOVIĆ PR BEOGRAD, MB: 66977803, PIB: 113651638.
Za sva pitanja i/ili nejasnoće, molimo da nas kontaktirate putem imejl adrese
astojkanovic41@gmail.com
Dostava svih naših proizvoda poručenih preko ove veb strane biće izvršena preko pružalaca usluge dostave koji isporuku hrane i ostalih proizvoda vrše od naših restorana do željene adrese koja mora biti u definisanoj zoni dostave.
Cena usluge dostave je dostupna i istaknuta na veb strani restorana. Usluga dostave se naplaćuje prilikom preuzimanja porudžbine.
Poručivanje i plaćanje proizvoda putem naše veb stranice možete izvršiti na sledeći način:
Poručene proizvode možete otkazati i/ili izmeniti u razumnom roku pre nego što je otpočela priprema proizvoda, kojom prilikom će Vas naši zaposleni obavestiti da li je zahtev usvojen. Ukoliko želite da otkažete porudžbinu nakon što smo otpočeli sa pripremom proizvoda, bićeVam naplaćena puna cena porudžbine bez prava na povraćaj novca, sve imajući u vidu da se radi o Vašoj grešci.
U slučaju otkazivanja i/ili izmena porudžbine možete pozvati restoran na broj telefona koji ćete dobiti u imejlu koji vam restoran šalje kao potvrdu o Vašoj porudžbini.
Ukazujemo da postoji mogućnost da u izuzetnim okolnostima moramo da otkažemo porudžbinu koju smo potvrdili. Ovim potvrđujete da ste sa tim upoznati i saglasni, te da mi zadržavamo pravo da otkažemo bilo koju porudžbinu, pre ili posle prihvatanja, i da vas o tome odmah obavestimo. Otkazanu porudžbinu sa naše strane niste u obavezi da platite.
Prilikom preuzimanja porudžbine molimo Vas da porudžbinu pregledate u prisustvu kurira, te ukoliko nisu isporučeni svi poručeni proizvodi da nas obavestite pozivom na navedeni broj telefona ili slanjem mejla na našu e-mail adresu.
Saglasni ste da, u okolnostima koje su izazvane usled više sile, mi nećemo biti odgovorni zabilo kakvu radnju koju nismo uspeli da obavimo, za dostavu koju nismo isporučili, za nepotpunu ili zakasnelu dostavu, kao i za neispunjenje bilo koje druge obaveze koju smo bili dužni da ispunimo prema ovim uslovima usled okolnosti koje si nisu mogle predvideti i/ili sprečiti, a koje okolnosti u skladu sa važećim zakonom predstavljaju višu silu.
Pod višom silom smatra se bilo koja radnja, događaj, činjenje, nečinjenje, propust, nesreća, nezgoda i slično, a na koje nismo mogli da utičemo i/ili da ih otklonimo i koji su van naše razumne kontrole, uključujući (ali ne ograničavajući se) na sledeće:
A. štrajkove, lock-out-ove i slično;
B. javne skupove, civilne nerede, pobune, invazije, teroristički napad ili pretnja terorističkih napada, rat (objavljen ili ne) ili opasnost od pripreme za rat;
C. požar, eksplozija, oluja, poplava, ekstreman sneg, led, zemljotres, epidemiju ili druge prirodne katastrofe;
D. nemogućnost korišćenja železnice, brodova, aviona, motornog prevoza ili drugih sredstava javnog ili privatnog prevoza;
E. nemogućnost korišćenja javnih ili privatnih telekomunikacijskih mreža; F. propise, uredbe, zakone, zabrane i slične akte nadležnih državnih organa; ili G. neizvršavanje obaveza od strane dobavljača ili podizvođača.
NINA STOJKANOVIĆ PR BEOGRAD zadržava pravo da izmeni opšte uslove poslovanja. Bilo kakve promene u ovim uslovima će biti postavljene i objavljene na našoj veb stranici. Na Vas će biti primenljive odredbe o našem poslovanju koje su postavljene na našoj veb stranici u trenutku Vaše porudžbine, osim u slučaju da neka izmena odredaba opštih uslova bude izvršena na osnovu zakona i/ili odluke nadležnog državnog organa.
Korišćenje naših servisa podrazumeva saglasnost korisnika sa navedenimUslovimakorišćenja. NINA STOJKANOVIĆ PR BEOGRAD se obavezuje da će se pridržavati svega navedenog, a sve promene uslova postaju važeće tek nakon objavljivanja na ovoj strani.
Dear consumers,
Please read our terms and conditions carefully before proceeding to order our products through our website. By ordering products through our website, you confirm that you agree with everything stated in these terms and conditions as the general terms and conditions of business entity NINA STOJKANOVIĆ PR BEOGRAD, MB: [66977803], PIB: [113651638].
For any questions and/or ambiguities, please contact us via email address
astojkanovic41@gmail.com
The delivery of all products ordered through our website will be made by the service providers who deliver food and other products from our restaurants to the desired address, which must be in the defined delivery zone.
Price of the delivery service is available on the restaurant website. The delivery service is charged when the order is picked up.
You can order and pay for products through our website as follows:
You can cancel and/or change the ordered products within a reasonable period before the preparation of the products has begun, at which time our employees will inform you whether the request has been approved. If you want to cancel the order after we have already started preparing your order, you will be charged the full price of the order without the right to a refund, due to your omission.
In case of cancellation and/or changes to the order, you can call the restaurant using the phone number delivered to you in the order confirmation e-mail, sent to you by the restaurant.
We point out that there is a possibility that in exceptional circumstances we have to cancel an order that we have previously confirmed. You hereby confirm that you are aware of and agree to this, and that we reserve the right to cancel any order, before or after accepting the order, of which you will be notified immediately. You are not obliged to pay for a cancelled order.
When picking up the order, please inspect the order in the presence of the delivery provider, andif all the ordered products have not been delivered, please notify us by calling the specified phone number or by sending an email to our e-mail address.
You agree that, in circumstances caused by force majeure, we will not be liable for any act that wefail to perform, for delivery that we fail to deliver, for incomplete or late delivery, and for the failure to fulfil any other obligation that we have been obliged to under these conditions due to
circumstances that could not have been foreseen and/or prevented, and which circumstances, in accordance with the applicable law, constitute force majeure.
Force majeure means any act, event, action, inaction, omission, accident, etc., which we could not influence and/or eliminate and which are beyond our reasonable control, including (but not limited to) to the following:
A. strikes, lock-outs and similar circumstances;
B. public assemblies, civil disturbances, riots, invasions, terrorist attacks or threat of terrorist attacks, war (declared or not) or threat of preparation for war;
C. fire, explosion, storm, flood, extreme snow, ice, earthquake, epidemic or other natural disasters;
D. impossibility of using railways, ships, planes, motor transport or other means of public or private transport;
E. inability to use public or private telecommunication networks;
F. regulations, decrees, laws, prohibitions and similar acts of competent state authorities; or G. default by suppliers or subcontractors
Andreja Stojkanović PR Ketering PA-PI PLUS Beograd (Zvezdara), MB: 66977803, PIB: 113651638. reserves the right to change the general terms and conditions of its business. Any amendments to these terms and conditions will be posted and published on our website. Provisions of these terms and conditions which are available on our website at the time of creating an order are applied, except in the event that some amendments to the provisions of the general terms and conditions are made directly by the law and/or the decision of the competent state authority.
The use of our services implies that the customer/user agrees with the stated Terms of Use. NINA STOJKANOVIĆ PR BEOGRAD, MB: 66977803, PIB: 113651638 undertakes to comply with all of the above, and any changes to the terms and conditions become effective only after they are published on this page.